Service Delivery Associate

Hiring for Lobo Staffing Solutions Private Limited

from 1 to 3 year(s) of Experience
₹ 1,00,000 - 2,00,000 P.A.

Job Description

  1. To support customer for daily down call cases. (Perform First level troubleshooting, need to raise tickets with team, follow with internal teams for resolution & support customer on cases to cases basis if required.)
  2. Need to share daily report with for cases which has been logged
  3. Need to follow up for customer end dependency cases along with customer and their vendor.
  4. Follow up with customer to clear permission issue for last mile migration.
  5. New link commissioning follow-up and delivery check.
  6. Ticket escalation within internal tams for timely restoration of customer services.
  7. This is 24x7 role.

Role:Software Developer

Salary: 1,00,000 - 2,00,000 P.A.

Industry:Telecom / ISP

Functional Area:IT Software - eCommerce, Internet Technologies

Role Category:Programming & Design

Employment Type:Full Time, Permanent

Education-

UG:B.Tech/B.E. in Electronics/Telecommunication

PG:

Doctorate:

Company Profile

Lobo Staffing Solutions Private Limited

Lobo Staffing Solutions Private Limited

Company Info
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Contact Company:Lobo Staffing Solutions Private Limited