Position : IOT Engineer (Packet Core)
Qualification : BE/B.Tech or Diploma
Experience : 3+ Years
Location : Pune
Roles and Responsibilities
Excellent knowledge about SGSN/GGSN/DNS/PCRF/RECC & connecting interfaces for Fault Management & Configuration Management.
Understanding & functional knowledge interdisciplinary network (RAN, Data CORE, IP, Tx).
Mobility services for Enterprise customers for network nodes interworking protocol, MPLS, IP routing & switching basics.
To provide 24 x 7 L2 support to Emergency & critical incidences for all packet core nodes(Cisco/Nokia/Zte/Huawei) across VIL network for Enterprise customers.
Daily FM level 2 tasks work on assigned TTs and coordination with respective teams and customer to ensure minimize down time.
Provide technical support for testing & implementation during new Enterprise customer on boarding to mobility platform.
Troubleshooting with the help of wireshark traces, system logs, event logs & correlation with alarms during service outages by ensuring troubleshooting within TAT.
Proactive issue identification by analysing data from Performance Management tools.
Reactive Problem Management for repeated incident handling for Packet Core Domain.
Routine Health Checks for all nodes & Maintaining tracker for reported fault on daily basis.
Supporting to Change Management teams for smooth and fault free MW during network changes.
Salary: INR 2,25,000 - 4,50,000 PA.
Functional Area:IT Hardware, Technical Support, Telecom Engineering
Role Category:Technical Support
Role:Customer Support Engineer/Technician
Desired Candidate Profile
UG:Diploma - Computers, Electrical, Electronics/Telecommunication, B.Tech/B.E. - Electrical, Electronics/Telecommunication, Computers, B.Sc - Electronics, Computers
Lobo Staffing Solutions Private Limited
We have Opening for one of the leading telecom industry in Pune Location
Contact Company:Lobo Staffing Solutions Private Limited