Level Descriptor* Good knowledge of Telecom OSS / BSS.* Has enough knowledge within Mediation, Billing and Collections to allow them to apply their knowledge efficiently and work productively with broad instruction.* Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.* Operational role which is responsible for delivering results that have direct impact on the achievement of results within Mediation, Billing and Collections.* Works under direct supervision.* Able to identify problems and improve, change or adapt existing methods and techniques drawing from personal experiences and feedback.* Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation.* Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation.
Key Responsibilities* Ensuring CDRs are correctly collected from network elements and sent to Mediation system and various other downstream.* Maintains customer accounts through effective usage of billing tools and systems.* Working with Business Partners for designing solutions / architecture for various new products.* Understanding and improvising products which are currently facing challenges from business and IT perspective.* Requirement gathering, design, pre & post Deployment & user readiness to be ensured.* Configuration of charges, creating new products, defining tax and other piloting roles for Billing & Mediations* Preparing test cases, tracking the user stories in Rally / Jira, updating the same.* Performing UAT and helping team for completing within mentioned timeline.* Handling / Scheduling weekly meeting with internal & external stakeholders.* Training team and cross functional team whenever required.* Preparing MIS reports, dashboards which are regularly reviewed with higher management giving them clear picture of line of business.* Responsible for timely billing and collection of billing charges from customers.* Fraud management & Section vigilance queries resolution.* Helping dispute team with relevant information and helping them for closure.
Technical Competencies* Data Analytics* Bi Tools and applications (Crystal reports)* Microsoft Office (Power point, excel, MS access, word)* Oracle ; SQL / PL-SQL* Unix* JIRA /
Salary: INR 2,00,000 - 3,00,000 PA.
Desired Candidate Profile
UG:B.B.A / B.M.S - Management, B.Com - Commerce, B.Tech/B.E. - Any Specialization, BCA - Computers
Lobo Staffing Solutions Private Limited
We have Opening for one of the leading telecom industry in Pune Location
Contact Company:Lobo Staffing Solutions Private Limited