- Should have sound knowledge and understanding of service KPI(RNA-CP/OP) for all technologies 2G/3G/4G
- Should have sound knowledge in of Txn solutions for 2G /3G/4G Experience in Supporting end user
- Good understanding on alarm based servicer KPI(Alarm per cell- active and passive )
- Team leader for strategy developer towards zero alarm network
- Hands on experience in vendor-based alarm-based bifurcation and handling service affecting and non-service affecting, audits and analysis
- Multi OEM product experience (cisco, Huawei, ZTE, E/// and Nokia etc),
- Analytical skill on network operations and team leading ability with l3 level support if need arises.
- Capable to adopt new technologies once deployed in net work
- Should have capability to customer higher management team in all capacities
- Ability to handle multilevel TAC of different OEM.
- RCA analysis of all network incidents and support organization to optimize cost effective solutions.
- Hands on experience on daily dashboard performance indicator circulation
- Good communication skill both internally and externally
- Responsible for regular customer interaction and discussion with customer stake holders on KPI and ITR
- Good knowledge on WFM and TT handling process
- Responsible for tracking PM (preventive maintenance) with appropriate tools
Salary: INR 2,00,000 - 3,50,000 PA.
Functional Area:IT Software - Network Administration, Security
Desired Candidate Profile
Personnel Search Services Pvt Ltd
Recruiter Name:Saranya A
Contact Company:Personnel Search Services Pvt Ltd
Address :New No. 7, Second Main Road,, VOC Colony,, Kodambakkam,, Chennai, Tamilnadu - 600024,India